Privacy Policy
Richard Wash is a brand operated by Richard 3425 (ABN 74682468935), trading from Richard 3425, 63-65 Parker Street, Templestowe Lower Victoria 3107, Australia. References to “we”, “us”, or “our” mean Richard 3425.
By using our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy.
We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard any data you provide while using our website.
Information We Collect:
We collect personal details like your name, email address, and payment information only when you choose to provide it during purchases, sign-ups, or inquiries.
How We Use Your Information:
Your data is used solely for fulfilling your orders, enhancing your customer experience, and communicating with you about promotions or updates. We never sell your information to third parties.
In addition to using the Device Information we gather—specifically, your IP address—to help us screen for possible risk and fraud, we also use it more broadly to enhance and optimize our website (e.g., by producing analytics about how our users browse and interact with the site, and to evaluate the effectiveness of our marketing and advertising campaigns). Additionally, we use device information to deliver location-based services and targeted advertising.
Who data is shared with:
In order to fulfill any orders placed through the site, we typically use the Order Information that we collect. This includes processing your payment details, setting up shipping, and sending you invoices and/or order confirmations. We also utilize this order information to:
In addition to using the Device Information we gather—specifically, your IP address—to help us screen for possible risk and fraud, we also use it more broadly to enhance and optimize our website (e.g., by producing analytics about how our users browse and interact with the site, and to evaluate the effectiveness of our marketing and advertising campaigns). Additionally, we use device information to deliver location-based services and targeted advertising.
In our dealings with you, including if we hire you as an independent contractor, we might make use of the Other Information.
In the last 12 months, we may have used your personal information for any of the aforementioned purposes.
Data Protection:
We employ industry-standard encryption and security measures to ensure that your personal data is safe. Your trust is important to us, and we take your privacy seriously.
Data Retention
We will keep your order information for our records when you place an order via the website:
As long as it is necessary to carry out our contractual obligations, as long as we have your consent, as long as it is necessary for our legitimate purpose or to fulfill the purposes for which it was collected, or for the amount of time that is mandated or permitted by applicable laws or regulations.
When your personal information is no longer needed, we will either erase it or make it anonymous.
Your Rights:
You have the right to access, update, or delete your personal information at any time. For any concerns, simply contact us, and we’ll assist promptly.
An authorized agent may also submit a request on your behalf. Please be aware that in order to prevent the disclosure of your Personal Information to an unauthorized person, we may request information from you when you (or your authorized agent) submit a request to exercise these rights. We will only use the data we gather during this procedure for verification.
If you exercise any of these privacy rights, we won't treat you unfairly. Additionally, you have the right, at any time, to file a complaint with the appropriate body in your jurisdiction that oversees data protection regarding our processing of your personal data (details are available here for the European Union).
Requests will be processed in compliance with relevant Australian privacy laws in all situations where Australian law is applicable.
The terms of this program were updated on December 12, 2025
