Terms of Service

Effective Date: 23 February 2026

Richard Wash is a brand operated by Richard 3425 (ABN 74 682 468 935), trading from 63–65 Parker Street, Templestowe Lower, Victoria 3107, Australia. References to “we”, “us”, and “our” mean Richard 3425.

By accessing or using this website, you agree to be bound by these Terms of Service and our related policies, including our Privacy Policy, Shipping Policy, and Refund Policy.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction.

2. Use of Website

You agree to use this website for lawful purposes only. You must not:

• Engage in fraudulent or unlawful conduct
• Interfere with website security or functionality
• Transmit malicious software or harmful code
• Submit false or misleading information

We reserve the right to restrict access where misuse is reasonably suspected.

3. Product Information

We make reasonable efforts to ensure product descriptions, images, and pricing are accurate.

However:

• Product colours may vary depending on device displays
• Minor variations in packaging may occur
• Information may be updated from time to time

If an error in pricing or description is identified before dispatch, we may cancel the order and issue a full refund.

4. Orders

We reserve the right to refuse or cancel orders where:

• Payment is not successfully authorised
• Fraud is reasonably suspected
• The product is unavailable
• There has been a pricing or technical error

If an order is cancelled after payment, a full refund will be issued.

5. Pricing

All prices are displayed in Australian Dollars (AUD).

Prices may change from time to time, but changes will not affect orders already confirmed and paid.

6. Refunds and Returns

Returns and refunds are governed by our Refund Policy.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

7. Intellectual Property

All content on this website, including text, images, branding, and design elements, is the property of Richard 3425 or its licensors and may not be reproduced without written permission.

8. Third-Party Services

Our store is hosted by Shopify Inc., which provides the e-commerce platform used to sell our products.

We may also use third-party payment processors and analytics services. We are not responsible for the independent policies or practices of those providers.

9. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of this website.

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the remedies required under that law.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia.

11. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on this page with a revised effective date.

Continued use of the website after changes are published constitutes acceptance of those changes.

12. Contact Information

If you have questions regarding these Terms, please contact:

Email: info@richardwash.com
Address: Richard 3425
63–65 Parker Street
Templestowe Lower VIC 3107
Australia